Clinilog
Account deletion
Delete your Clinilog account
This removes your Clinilog account and every health record stored against it. It cannot be undone, and there is no way to recover a check-in once it is gone.
Do it in the app — it is immediate. Open Clinilog and go to menu → Settings → Delete account, at the bottom of the screen. The app asks you to confirm, then asks Google or Apple to prove the account is yours, and erases everything on the spot. No email, no waiting, nobody reading your request.
The form below is the fallback for when that is not possible — you have lost access to the phone, uninstalled the app already, or can no longer sign in.
What gets deleted
- Your account — the sign-in record itself, so Clinilog no longer recognises you.
- Your profile — the name, email address and profile picture link held for the profile switcher.
- Every check-in — all fever, pain, rash and fatigue answers, temperatures, scores, times and notes, for every day you recorded.
- Every photo still stored, whether or not it has reached its automatic 60-day expiry.
- Every invitation and share — anyone you gave read access to loses it, and your profile disappears from their app. Profiles other people shared with you are removed from yours; their records are theirs and are not touched.
- Everything held on the phone — your reminder times, the symptoms you track and your medicine list, along with any reminders still queued to fire.
- Sign in with Apple, on iPhone — Clinilog's token is revoked, so the app stops appearing under Apps Using Apple ID in your iPhone settings.
What is not deleted
Being straight about the limits, because a deletion promise that quietly excludes things is worse than no promise:
- Reports you already shared. A PDF sent over WhatsApp, email or print left Clinilog when you sent it. Copies sitting in someone else's inbox or on their phone cannot be reached from here — you would need to ask them.
- The deletion request itself, if you used the email form. Your message is kept as the record of what was asked for and when. Ask in it and that will be deleted too once the work is done. Deleting from inside the app sends no message and leaves no such record.
- An invitation somebody sent you, in the rare case your sign-in provider never confirmed your email address. The invitation belongs to the person who sent it and holds the address they typed. Normally deleting your account removes it; where the provider withheld that confirmation the rules will not let you touch another person's document, and everything else is still deleted. Ask the sender to cancel the invitation, or email us and we will.
How long it takes
In the app: immediately. The records are gone by the time the screen closes, and the app returns to the sign-in page.
By email: within 30 days, usually a few days. You will get a reply confirming the request and a second confirming when it is done. If the request arrives from an address that has no Clinilog account, you will be told that instead, and nothing will be deleted.
If you only want to stop using the app
You do not have to delete anything. Uninstalling stops the reminders and leaves your history intact for later. To cut off Clinilog's access to your sign-in account without erasing your records, remove it from your Google account permissions, or from Settings → your name → Sign in with Apple on an iPhone. To stop one person seeing your records, revoke that share in the app — no email needed.
Questions
Email support@mishtik.com, or read the privacy policy for what is stored and where.